At Bob Couture, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and products.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order or create an account.
- Usage Data: Information about how you use our website, such as pages visited, time spent, and clicks.
- Cookies and Tracking Technologies: Data collected through cookies, which help improve your browsing experience and tailor our services to your preferences.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and delivery.
- Communicate with you regarding your orders, inquiries, or promotions.
- Improve our website and services by analyzing user behavior.
- Send promotional offers, newsletters, and updates if you have opted in.
3. Sharing Your Information
We respect your privacy and will not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third parties such as shipping carriers and payment processors to fulfill your orders.
- Legal Requirements: Authorities if required by law or to protect our rights.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Ensure website functionality.
- Provide a personalized shopping experience.
- Analyze website traffic and performance.
You can adjust your browser settings to disable cookies, but this may limit your ability to use some features of our site.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing emails by clicking the “unsubscribe” link in our emails.
- Contact us regarding how your data is used.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the “Last Updated” date.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
- Email: bobcouture@gmail.com
- Phone: +254 708 759 421
By using our website and services, you consent to the terms outlined in this Privacy Policy. Thank you for trusting Bob Couture!