At Bob Couture, we strive to ensure your orders are delivered promptly and efficiently. Below is our shipping timeline and key information:
Shipping Times
- Within Nairobi: Delivery is completed within 1 working day from the date of dispatch.
- Within Kenya: Delivery takes 2 working days from the date of dispatch.
- Outside of Kenya: Shipping timelines vary depending on the carrier and destination. Estimated delivery times will be provided at checkout or upon inquiry.
Shipping Details
- Orders are processed and dispatched during business hours (Monday to Friday, excluding public holidays).
- Once your order has been shipped, you will receive a confirmation email with tracking information to monitor your package.
International Shipping
- International shipping costs and delivery times are subject to the chosen carrier and destination country.
- Customers are responsible for any customs duties, taxes, or import fees incurred during shipping.
Delivery Conditions
- Ensure the shipping address provided at checkout is accurate to avoid delays.
- For urgent deliveries, please contact us at bobcouture.k@gmail.com before placing your order to discuss express shipping options.
Undelivered Packages
If a package is undelivered due to an incorrect address or failure to collect, reshipping fees may apply.
Need Assistance?
If you have any questions or issues regarding your shipment, please contact us at bobcouture.k@gmail.com.
We appreciate your trust in Bob Couture and look forward to serving you!